Privacy Policy

Last updated: 29 May 2026

Beyond Separation ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices you have. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

By using our website, downloading our resources, completing our assessment, or registering for our workshops and programs, you agree to the handling of your personal information as described in this policy.

The personal information we collect

Depending on how you interact with us, we may collect:

  • Contact details — your name and email address (and, if you provide them, phone number and postal address).

  • Assessment responses — information you share when you complete our separation assessment or other forms, including details about your circumstances.

  • Transaction information — details relating to workshops or programs you purchase. We do not collect or store your full card details; payments are handled by our payment provider (see below).

  • Communications — the content of emails, messages, or enquiries you send us.

Technical and usage information — information collected automatically when you visit our website, such as your device, browser, IP address, and how you use the site (see Cookies and analytics below).

Sensitive information

Because of the nature of what we do, the information you give us, particularly through our assessment, may reveal sensitive details about your personal and family circumstances. We only collect this information with your consent and only to provide you with relevant information, resources, and services. We treat this information with extra care and do not use it for any purpose you would not reasonably expect.

You are never required to share sensitive information with us, and you can choose to leave optional fields blank.

How we collect it

We collect personal information directly from you when you subscribe, download a resource, complete a form or assessment, register for a workshop or program, or contact us. We also collect technical information automatically through our website and analytics tools.

Why we collect, hold, use, and disclose it

We use your personal information to:

  • provide the resources, workshops, programs, and services you request;

  • send you the content, updates, and information you have signed up for;

  • respond to your enquiries and provide support;

  • process payments for paid offerings;

  • understand how our content and website are used so we can improve them;

  • meet our legal and regulatory obligations.

We will only use your information for the purposes for which it was collected, for a related purpose you would reasonably expect, or where you have consented or the law permits or requires it.

Direct marketing and your choices

With your consent, we may send you marketing communications about our resources, workshops, programs, and related content. You can opt out at any time by using the unsubscribe link in any email or by contacting us. Once you opt out, we will stop sending you marketing communications, though we may still contact you about something you have specifically requested or purchased.

Who we share it with

We do not sell your personal information. We share it only with:

  • Service providers who help us operate, including our email and marketing platform, our customer relationship management (CRM) system, our automation and integration tools, our website host, our analytics provider, and our payment processor, including Kit, Zoho Bigin, Zapier, Framer, Google Analytics, Trackdesk, and Stripe. These providers are only permitted to use your information to provide their services to us.

  • Professional advisers and authorities where reasonably necessary, such as our advisers, or where we are required or authorised by law.

Overseas disclosure

Some of our service providers store or process personal information outside Australia, including in the United States and other countries. Where we disclose your information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles. By providing your information, you consent to this disclosure.

Cookies and analytics

Our website uses cookies and similar technologies to help the site function, remember your preferences, and understand how the site is used. We may use analytics tools (such as Google Analytics) that collect information about your visit. You can disable cookies in your browser settings, though some parts of the site may not work as intended if you do.

How we store and protect it

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes using reputable third-party platforms with their own security measures. No method of transmission or storage is completely secure, but we work to safeguard the information you entrust to us.

How long we keep it

We keep personal information only for as long as we need it for the purposes described in this policy, or as required by law. When we no longer need it, we take reasonable steps to destroy or de-identify it.

Accessing and correcting your information

You have the right to ask for access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, out of date, or incomplete. To make a request, contact us using the details below. We will respond within a reasonable time. There is normally no charge, though we may charge a reasonable fee for more complex requests.

Children's privacy

Our resources and services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

Links to other websites

Our website and content may link to third-party websites and resources. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing them with your information.

Changes to this policy

We may update this policy from time to time. The current version will always be available on our website, and the "last updated" date above shows when it was last changed.

How to contact us or make a complaint

If you have a question about this policy, want to access or correct your information, or wish to make a privacy complaint, please contact us:

Stewart Family Trust t/as Beyond Separation Australia · 30460043855 · hello@beyondseparation.com.au

We will acknowledge your complaint and aim to resolve it within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.